Modifying Products

When to use this action

Use this when a customer wants to update the product or variant in their subscription. This can be applied to the entire subscription - updating all future orders, or to a specific subscription order. For example, a customer might want to add a product for one week only, without changing the products in their regular subscription.

Adding products to a subscription on an ongoing basis:

1. Open the Subscription
2. Next to Subscription lines, click Edit lines
3. Click Browse, and add the product you’d like to see added to your subscription
4. Save your changes, you’ll be able to see the new products on the subscription page and in all future orders

Adding products to my subscription order as a one-off

1. Open the Subscription
2. Open the subscription order which you’d like the additional product added to
3. Click Edit lines and the product will be added as a ‘One-off’ item to your subscription order
4. Choose the product or variant to be added
5. Save your changes

Notes & Tips

• Product changes may affect pricing or availability, so confirm with your customer before updating.