Applying a discount code

When to use this action

Use this if you would like to attach a discount code (automatic or manual) to a customers subscription. Submarine currently supports shipping and order discounts.

More information can be found here:

Subscriptions and Shopify discounts Subscriptions and Shopify discounts

Adding an existing discount code to a subscription

1. Open the subscription
2. Scroll down to the bottom of the subscription page. On the right-hand side, next to Discounts, click Add
3. Search for the discount code by title and click Search
4. Once you’ve entered the discount code, click Add discount
5. The discount will now be set to Active at the subscription level
6. To confirm, open a subscription order and check that the discount appears in the price breakdown

Adding a manual order discount to a subscription

1. Open the subscription
2. Scroll down to the bottom of the subscription page. On the right-hand side, next to Discounts, click Add
3. Select Manual from the list
4. Fill out the information note you can set the currency (store or presentment)
5. Click Add discount
6. The discount will now be set to Active at the subscription level
7. To verify, open a subscription order and ensure that the discount appears in the price breakdown. Whether it displays will depend on the ‘recur’ limit configuration

Notes & Tips

• Discounts are applied on the subscription level, not on the subscription order level. This is so if an order is skipped or fails payment, the discount is automatically moved to the next order
• If a discount code is valid for ongoing subscription use at checkout then Submarine will display the discount when the Subscription is created
• Once the code has been used or becomes invalid the Submarine UI will display it as inactive