Get support

Slack

Join our Slack channel — we have a few open channels you can ask questions in or you can ping one of the Submarine crew directly if that's more your communication style.

Help desk

If you're an existing merchant or part of an agency using Submarine, you can submit a support ticket via the email below and someone will be on deck and get back to you within 12 hours.

Email

If you prefer the creature comforts of email, you can get us via the emails below.

Smoke signal

Due to being 300m below sea level smoke signal alerts aren’t a viable option for us — however, we are looking into recruiting some messenger sea turtles.