Change Subscription Delivery Frequency

When to use this action

Use this when a customer wants to adjust how often they receive their subscription orders. For example, a customer on a fortnightly plan may wish to switch to weekly if they’re going through the products faster than expected.

Steps

1. Open the subscription
2. Next to Schedule on the right hand side, click Edit
3. Select a new plan frequency from the options available
4. Click Save

Notes & Tips

• The available frequencies you can choose from are defined in your Subscription Plan Group settings