Process payment for a presales order


When to use this action

Use this action for campaigns without a 100% deposit when a customer wants to pay for their campaign order before the campaign has reached its intended end date.

Steps

  1. Open the Shopify order, if you are unsure how to do this, follow the instructions here:
  1. Click collect payment on the shopify order, and proceed with processing the payment.
  1. Once payment is completed, it will be reflected on the campaign order inside Submarine. The customer will not be charged again when the campaign ends.
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Notes & Tips

  • This action must be done through the Shopify UI
  • Once payment is collected in Shopify, it will automatically reflect on the campaign order in Submarine. The customer will not be charged again when the campaign ends.
  • Verify the order details (customer info, items, amounts) before collecting payment to avoid error