Cancel a presale campaign

When to use this action

Use this action when you want to completely cancel a presale campaign.

Cancelling a campaign will:

• Stop any further purchases from being made
• Cancel all existing orders associated with the campaign in Submarine

This action should be used only when you do not intend to fulfil any orders from the campaign.

Steps

1. Open the presale campaign
2. Click More actions > Cancel presale
3. Click Ok
4. The campaign status will be updated to Cancelled

Notes & Tips

• Cancelling a campaign also cancels all associated orders in Submarine.
• Orders will still need to be manually cancelled in Shopify, as this action does not automatically cancel them there.
• Once cancelled, the campaign cannot be resumed.